Membership Card
A valid membership card will need to be produced prior to starting your chosen activity. Your membership card cannot be used by anyone else and can only be used by the member associated with that card.
Health Questionnaire
All customers are required to complete a physical activity readiness questionnaire (PAR-Q) and must receive an induction prior to being issued a membership card to ensure safe and effective use of the equipment. If you are a confident gym user you may sign a disclaimer if you don't wish to have an induction.
Payment
All monthly recurring payments shall be paid from a valid debit or credit card (American Express is not accepted). Credits, weekly, monthly passes and annual memberships can be paid for in cash, cheque or card.
Cancellation Policy
On the recurring payment options there is no minimum term contract and you can cancel your membership at any time. To cancel your membership you need to email enquiries@thebarnfitness.co.uk giving one payments notice. We will cancel your membership from the end of the month of your final payment.
Annual memberships, week and month passes and credits do not automatically renew so there is no need to cancel these. Credits are valid for 12 months and all unused credits expire 12 months after purchase.
Refund Policy
Under normal circumstances no refunds will be issued. If you require a refund you will need to write or email explaining your reasons, contacts are as below.
Changes to Programme
Changes to advertised opening hours may occur from time to time. This may be due to breakdowns, refurbishments, bank holidays or staff sickness. Every effort will be made to minimise disruptions and to advertise changes in advance. There will be no refund in membership fees during these changes. Changes to classes may occur and classes may be cancelled either as a one off at short notice or cancelled on a permanent basis. No refunds in membership will be issued if and when a class is cancelled.
Changes to Membership Fees
Members will receive a minimum of 1 months notice of any changes to the membership fees.
Standards of Behaviour
The Barn Fitness Club reserve the right, at any time, to refuse any application for membership, refuse admission, de-activate the membership of any individual who does not adhere to these terms and conditions or general standards of behaviour expected of facility users.
Junior Use
No members are allowed under 14 years of age. Junior members aged 14 and 15 must not lift heavy weights and follow instructions by a qualified member of staff. Anyone under the age of 16 (14 and 15) can only have a monthly recurring membership if their parent or guardian is also an active member.
16+ can attend all classes other than BodyPump which the minimum age is 18. 14 and 15 year olds can attend classes (other than BodyPump and HIIT) as long as they attend with a parent or guardian.
All HIIT classes in the RED ZONE are 16+
Photography
From time to time we will take photos for use on our website and social media. If you do not wish to appear in any of our photos please notify us so we can make a note on your account. If we do not receive a request for you to not appear in our photos we will take this as consent.
Contacts
It is the members responsibility to notify The Barn Fitness Club of any change of address, email, phone numbers and bank card details. The contact details for the club are:
The Barn Fitness Club
Church Road
Cholsey
Oxfordshire
OX10 9PS
Tel: 01491 651225