Frequently asked questions

Simply pop into the Barn at a time that best suits you and speak with one of the team who will show you around and talk through the best membership options for you.  Alternatively, you can join up HERE.

If you join online you will need to pop to the reception desk to speak with one of the team at the start of your first visit so we can issue you with a membership card and explain how everything works.

If you're new to the gym or maybe a bit nervous we recommend a gym intro session. This will show you how the equipment works whilst giving you some helpful tips. Ask a member of the team for more details.

If you want a more in depth session to gain confidence, improve knowledge and technique we recommend a session or block of sessions with one of our Personal Trainers. These can be booked by contacting our trainers direct.

The minimum age to join is 16 years old. 

At 16 you can use all the gym equipment and attend all classes other than BodyPump which has a minimum age of 18.

You don't have to but we would always recommend that you do so you can guarantee you have a space. 

If you cannot make a class that you are booked in for please cancel your space, this can be done on the app up until 1 hour before the class starts. If it is under 1 hour please call us and let us know so we can offer your space to the waitlist. 

No, you can just turn up whenever best suits you within our opening hours. We have a maximum number and when we reach this we will operate a one out, one in policy. However, this is extremely unlikely as we control our membership numbers so this shouldn't happen very often.

All of our personal trainers are freelance and manage their own diaries and payments. You will need to contact the trainer direct to arrange your sessions. You can take a look at the Barn PT's and find their contact details HERE.

Non members can't pre-book classes. However, we do have a pay as you go option so if there is available space you can join in. The cost for a one-off class is £10.

Members can book classes 7 days in advance.

You don't need to be a member, you can turn up whenever you like for a gym session and pay as you go, this costs £10. You will just need to complete a short PARQ form before you start your first session.

There could be a couple of reasons for this but normally it is because your membership isn't active or you have an outstanding payment. If it isn't one of these you will need to speak with a member of the team so we can take a further look.

To cancel your recurring monthly membership you need to email us through the contacts section in the footer of the website giving one payments notice. We will cancel your membership from the end of the month of your final payment.

One-off payment membership plans do not automatically renew so there is no need to cancel these.

You can either update at the desk with one of the team or you can login to your Barn account (username and password is the same as for your app) and update your payment method.